Shadab Shaikh

about

About me

Forward Deployed Engineering leader — Generative AI & agentic systems, cloud delivery on AWS, and 14 years of shipping software.

I’m a Forward Deployed Engineering leader who builds and ships Generative AI and agentic systems — not just advises on them. Over 14 years in software engineering and cloud, the last two building and deploying GenAI directly inside client environments across aviation, banking/BFSI, logistics, and e-commerce.

I currently lead a team of engineers and data scientists at Calibehr Business Support Services. We own code standards, architecture, and joint deployment to production, rather than staying advisory-only. Recent work includes an AI Interviewer built on retrieval-augmented generation over pgvector and multi-agent workflow-automation agents, deployed on AWS with OpenTelemetry and the ELK Stack for production observability — and a patented revenue-optimisation algorithm for the aviation sector that delivered a 1–3% revenue uplift (~$1.11M+).

I’m currently pursuing an MBA in Analytics & Data Science at Manipal University Jaipur. What I care about is being a builder who explains — someone who can sit with a client’s ambiguous, high-stakes business problem, turn it into production-grade AI, and then actually walk through how and why it works. That technical grounding is what separates real delivery from AI commentary.

Outside of shipping AI systems, I write about tech/AI on the blog, and keep a lighter photography habit — a few shots live on the galleries page.

career

Where I've worked

Apr 2023 — Present

Senior Data Scientist (Forward Deployed / Technical Lead)

Calibehr Business Support Services — Mumbai, India

  • Lead a team of engineers/data scientists delivering bespoke AI solutions embedded in national and international client environments — owning code standards, architecture, and joint deployment to production rather than advisory-only consulting.
  • Designed and shipped Generative AI products, including an AI Interviewer with analytics and multi-agent workflow-automation agents — using RAG over pgvector and GPT-4 & Gemma 4 for grounded, context-aware responses.
  • Built a patented revenue-optimisation algorithm for the aviation sector, delivering a 1–3% revenue uplift (~$1.11M+); patented by the organisation.
  • Architected and deployed solutions on AWS (Lambda, ECS/Fargate, S3, RDS, Textract, CloudWatch), owning end-to-end delivery from discovery through production hardening.
  • Instrumented multi-agent and RAG systems with OpenTelemetry and the ELK Stack for distributed tracing, logging, and production observability, including surfacing latency, token-cost, and failure signals to keep deployments secure and enterprise-grade.
  • Ran discovery workshops with client stakeholders and C-suite to scope business problems and translate AI/data constraints into concrete technical delivery roadmaps.
  • Delivered secure, governed solutions for banking/BFSI clients, including handling data access control, compliance, and data governance.
  • Built interactive dashboards (Power BI, Tableau, Apache Superset) to drive transparency, explainability, and adoption among client and management teams.

Dec 2021 — Mar 2023

Data Scientist

Calibehr Business Support Services — Mumbai, India

  • Built and deployed AI products into production across HR, Sales, BFSI, Call Centre, and Staffing — Resume Parser, Attrition Predictor, and Call Summariser & QA.
  • Drove 24% revenue growth across Sales, BFSI, Call Centre, and Staffing through deployed predictive analytics and dashboards.
  • Partnered directly with business teams to translate requirements into shipped solutions and drive adoption through self-serve reporting.

Apr 2019 — Dec 2021

Assistant Manager

Calibehr Business Support Services — Mumbai, India

  • Managed the end-to-end project lifecycle, owning technical strategy, architecture, and full-stack delivery.
  • Delivered the Mitra Employee Self-Service Portal (web + mobile); awarded "Best Use of Technology in HR" by the World HRD Congress, 2019.
  • Built a mobile attendance application with face detection & recognition, GPS fencing, and GPS tagging, including first deployed in-house for COVID-era business continuity, then productised and rolled out to external customers as a commercial offering.

Feb 2018 — Apr 2019

Team Lead

Calibehr Business Support Services — Mumbai, India

  • Developed Mitra Employee Self-Service Portal (Web and Mobile API) to meet comprehensive employee needs.

Mar 2014 — Jan 2018

Software Engineer & Team Lead

Centerac e-Market Places (XSTOK) — Mumbai, India

  • Founding member of XSTOK, a mobile-first B2B textile marketplace with dynamic-pricing online bidding; led conceptualisation and implementation.
  • Scaled the platform to 10,000+ concurrent users and facilitated transactions exceeding $11M.

Feb 2012 — Mar 2014

Software Engineer

Inscripts — Mumbai, India

  • Full-stack web development across product and services companies. Led development at CometChat (Inscripts), an award-winning web chat system named Best Web Tool 2012 by Web Hosting Search.

stack

Skills, grouped

Generative AI & ML

RAG pipelines Multi-agent orchestration Tool-calling Prompt engineering TensorFlow Scikit-Learn

Cloud & MLOps

AWS Bedrock SageMaker Lambda ECS/Fargate Docker Kubernetes OpenTelemetry ELK Stack

Languages & Data

Python SQL PHP PostgreSQL MongoDB

Web / Full-Stack

React Angular FastAPI Django REST APIs

Visualisation

Power BI Tableau Apache Superset

Leadership

Technical team leadership C-suite engagement Discovery & scoping Data governance

credentials

Certifications

education

Education

2024 — 2026 (pursuing)

MBA, Analytics & Data Science

Manipal University Jaipur

2008 — 2011

B.E., Computer Engineering

University of Mumbai

2005 — 2008

Diploma, Computer Engineering

University of Mumbai